What This Policy Covers
We collect your phone number, email, device details and payment identifiers when you create an account or fund your wallet through bKash, Nagad or Rocket. We process this data to verify your identity, prevent duplicate accounts, process deposits and withdrawals, and comply with anti-fraud requirements in
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jurisdictions where we operate. Your payment details stay with your chosen provider; we receive only transaction confirmation codes. We store session logs and device fingerprints to protect your account from unauthorized access. Cookie data helps us remember your language preference and keep you logged in across
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visits. We do not sell your information to third parties. We share transaction records with payment processors to complete deposits and cashouts, and we may disclose account details to authorities if required by local law in eligible regions. Data retention follows industry practice: active account records
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remain accessible while your account is open; closed accounts are archived for regulatory periods then deleted. You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support through the channels listed below. Availability of this service depends on
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your local law and whether you are in an eligible region; we do not guarantee access where local regulation prohibits real-money gaming.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.